Dental DACH — Voice AI Compliance for Dental Practices
Inbound appointment booking, recall, and patient triage — so practices fill more chairs and miss fewer calls. BZÄK / KNMT scope-of-practice enforcement and Article 50 disclosure are built in. Dampsoft write-back is on the roadmap for Q3 2026.
Integration stack
Dampsoft
Practice-management write-back on the roadmap for Q3 2026: appointments, recall, treatment notes.
Transparent pricing
€1,497 one-time setup + €499/mo Agency Pro. No per-seat surprises.
BZÄK / KNMT
Scope-of-practice rules enforced at runtime — the voice agent refuses out-of-scope advice.
Article 50 + GDPR
Per-language disclosure plus crypto-shredded recordings — live.
Why dental specifically
DACH dental practices have specific compliance pressures: BZÄK and KNMT scope-of-practice rules, Berufsordnung restrictions on advice, and patient-data residency. A voice agent that saystake ibuprofen
without a Heilkundeerlaubnis can trigger a Berufsordnung violation. Audact’s scope-of-practice enforcement (patent-pending) blocks this at runtime.
Dampsoft write-back (on the roadmap for Q3 2026) is designed to remove themanual transcription
gap that kills most generic voice AI deployments in dental.
Product Liability Directive · from 9 December 2026
If you white-label an AI agent to dental clients, the responsibility lands on you.
From 9 December 2026, the EU Product Liability Directive (2024/2853) can treat an agency that puts its own brand on an AI service as the “manufacturer.” In a personal-injury vertical like dental, that means strict (no-fault) responsibility can attach to your agency for harm a defective product causes. You become the party that has to show it acted responsibly.
A per-call, tamper-evident record of exactly what the agent did and did not say is the kind of documentation that helps you demonstrate due diligence — for example, that the agent stayed inside its scope and disclosed it was AI. Audact produces that record on every call, so the proof exists before you ever need it.
This is general information, not legal advice. Talk to your own counsel about how the PLD applies to you. Why your provider should carry the evidence →
Ecosystem fit
Audact dental is built to interoperate with the privacy-management and ITSM tooling dental groups already run.
For DACH agencies serving dental: agency-tier white-label, sub-accounts, Stripe Connect routing — built in.