Twenty minutes about your deployment, your jurisdictions and your timeline.
Contact
Reach the right team, first time.
One inbox per topic. Each is read by a person rather than a ticket queue, so picking the right one saves you a hand-off. If none of them fits, hello@audact.ai is routed within one working day.
Inboxes
Who reads what.
- Topic
- General
- Address
- hello@audact.ai
- What it is for
- Anything that does not fit one of the specialist inboxes below. Routed within one working day.
- Topic
- Press
- Address
- press@audact.ai
- What it is for
- Journalists, analysts and media. Press kit, founder quotes, interview requests, embargoes.
- Topic
- Investors
- Address
- investors@audact.ai
- What it is for
- Investor relations enquiries.
- Topic
- Regulators
- Address
- regulators@audact.ai
- What it is for
- The EU AI Office, national data protection authorities, ACM, AFM, BaFin and other supervisory authorities.
- Topic
- Security
- Address
- security@audact.ai
- What it is for
- Responsible disclosure, security questionnaires, and the evidence your auditor asks us for.
- Topic
- Privacy
- Address
- privacy@audact.ai
- What it is for
- GDPR data-subject requests, negotiating the data processing agreement, sub-processor notifications.
- Topic
- Partnerships
- Address
- partnerships@audact.ai
- What it is for
- Channel partners, white-label resellers, technology integrations, co-marketing.
- Topic
- Patents
- Address
- patents@audact.ai
- What it is for
- Serious enquiries about the portfolio, including from acquirers and from investors doing diligence.
- Topic
- Scoping calls
- Address
- scoping@audact.ai
- What it is for
- Book a twenty-minute scoping call: send two preferred times and we confirm within one working day.
- Topic
- Enterprise
- Address
- enterprise@audact.ai
- What it is for
- A sixty-minute call, your real volume, and a quote against that rather than a bracket.
- Topic
- Accessibility
- Address
- accessibility@audact.ai
- What it is for
- Accessibility feedback, known issues, and requests for alternative formats.
- Topic
- Research
- Address
- research@audact.ai
- What it is for
- Research requests and published pieces on EU AI compliance.
- Topic
- Board
- Address
- board@audact.ai
- What it is for
- Board and governance enquiries.
- Topic
- Standards bodies
- Address
- standards@audact.ai
- What it is for
- Co-authorship of contributions, introductions into a mirror committee, and technical review of the policy grammar.
- Topic
- Foundation
- Address
- foundation@audact.ai
- What it is for
- Expressions of interest from researchers, institutions and civil-society organisations.
- Topic
- Legal
- Address
- legal@audact.ai
- What it is for
- Contractual questions, and requests for the DPA as a PDF.
- Topic
- DPO
- Address
- dpo@audact.ai
- What it is for
- Privacy contact. Not a designated Data Protection Officer under Article 37.
- Topic
- Engineering
- Address
- engineering@audact.ai
- What it is for
- Technical integration questions.
- Topic
- Careers
- Address
- careers@audact.ai
- What it is for
- Open applications: say what you are good at, what you would build here, and why Audact interests you.
- Topic
- Trust
- Address
- trust@audact.ai
- What it is for
- Corrections to comparison rows — write if a row is wrong.
- Topic
- Support
- Address
- support@audact.ai
- What it is for
- Portal access: re-issue your kick-off e-mail and credentials within one working day.
- Topic
- Integrations
- Address
- integrations@audact.ai
- What it is for
- Custom integration requests not covered by Zapier.
- Topic
- Defense
- Address
- defense@audact.ai
- What it is for
- Incident reconstruction for general counsel from the evidence chain.
Questions
- I want to become a customer. Where do I start?
- Not by e-mail — the application form asks the five things we would otherwise have to ask you back, so it is faster. It sits at /en/for-agencies/apply and a person reads it within one working day.
- Our procurement team has a security questionnaire. Who fills it in?
- Send it to security@audact.ai. Most of what a questionnaire asks is already written out in the Trust Center and in the data processing agreement, so it is worth checking those first — the answers there are the same ones we would give you.
- Can I reach a person by phone?
- The inboxes above are the fastest route in, and every one of them reaches a person rather than a queue. Once a scoping call is booked you get a direct line for the length of the engagement.
If it is about a deployment
The pilot application is the shortest path: five questions, read by a person within one working day, and it tells us enough to say yes or no rather than to schedule a call about scheduling a call.
Related
Book a scoping call Pricing €1,497 to implement, then €499 a month · founding price, first three external agencies.
Trust Center Sub-processors, hosting, retention and what we do and do not hold.