Migration
Moving from Vapi to Audact.
Founding price · €1,497 once, then €499 a month · scoped before it is scheduled
The biggest change is what you stop maintaining. Speech-to-text, text-to-speech, the model and the telephony are inside one rate, so there are no keys to rotate, no separate invoices to reconcile and no provider outage that is yours to explain. Your conversation design converts, and numbers are checked first.
What the migration actually involves
- The webhook field mapping is confirmed per event during the migration (In development).
- In development
- Prompt and conversation design convert; a migration engineer runs the conversion rather than handing you a format guide.
- Part of the migration
- Call logs, recordings and analytics export from your current platform before anything is switched off, so the cutover is reversible until you say it is not.
- Part of the migration
- A parallel run: a share of traffic on the new setup while the old one keeps taking the rest, until the numbers say switch.
- Part of the migration
- Number porting depends on where each number is registered and who holds the account. We check that first, before anyone commits to a date.
- Checked in scoping
Migration
What is different on the other side.
- No provider keys of your own. We choose and operate the speech and model providers, and the cost sits inside the per-minute rate.
- The AI disclosure becomes policy rather than prompt text: spoken at the position the country policy requires, and its position recorded. Country layer status — Germany active · Netherlands in progress · Belgium, Austria queued (In controlled testing).
- For governed interactions a receipt is visible in the product. Three of its fields recompute without a key, for anyone holding it; the fourth, inclusion in the Merkle root, is checked against the published root with the inclusion proof from the call's Article 50 report. The export you would hand an auditor was retested on 26 August 2026 after the deploy, measured on browser calls rather than over a telephone line: five calls, thirty validated turns, thirty receipts.
- White-label the caller hears (In controlled testing), isolated sub-accounts (in controlled testing), Stripe Connect re-billing: planned, not in the current production offer. All inside the monthly rate.
- Primary application hosting is Frankfurt. The full subprocessor list is in the Trust Center.
Timing
Migration is scoped individually; timing depends on telephony and number portability.
Migration is scoped individually; timing depends on telephony and number portability. A migration engineer looks at your current setup before anyone names a date, because a date given before that is a guess with a calendar entry attached.
What it costs after
One rate, one invoice.
€1,497 implementation, then €499 a month with 5,000 minutes included and €0.11 a minute above that. Annual prepayment is 15% off. There is no annual minimum. Founding price for the first three external agencies. €2,995 and €749 from the fourth customer.
Questions
- I picked my own speech and model providers on purpose. Do I lose that?
- You trade the choice for the operation of it. That is a real trade and for some teams it is the wrong one. If the choice is what you value, keep it. If what you value is one invoice and someone else on call at three in the morning, this is the side that has that.
- Does my webhook consumer survive?
- The webhook field mapping is confirmed per event during the migration (In development). The integration work is mapping rather than rewriting.
Apply for a founding seat
Twenty minutes against your current setup: what converts, what needs a decision, and what the first governed call needs. No date until we have looked.