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307 reported incidents since launch

307 incidents in 20 months.
Time to switch.

Stable voice AI with EU compliance. One invoice instead of six. Per-second billing. No Stack Tax.

The real cost of Vapi

Sound familiar?

307 incidents in 20 months

~16 per month since August 2024. 5 major incidents in the last 90 days.

Stack Tax

60–70% of your spend is Vapi’s platform fee. $0.05 becomes $0.13–0.33.

Not DPF-certified

Not EU-US Data Privacy Framework certified. Users report being forced to migrate.

Dashboard bugs

50% of changes don’t save. Knowledge bases disappear after updates.

Invoice chaos

4–6 invoices per month across STT, LLM, TTS, telephony, and platform.

SDK instability

stop() doesn’t work if the call is still connecting. No version control on agents.

Feature comparison

Vapi vs. Audact

FeatureVapiAudact
EU Data Residency
Article 50 Compliance
Brand Governance
Evidence Chain
All-Inclusive Pricing
Native White-Label
Per-Second Billing
99.9%+ Uptime
44 Patents
Migration Kit

Migrate during your 90-day pilot. We do the work.

01

Prompt converter

Vapi → Audact prompt format, automated.

02

Phone number porting guide

Per-country porting instructions and timelines.

03

Webhook mapping document

Map Vapi webhooks to Audact events 1:1.

04

Bulk data export scripts

Export call logs, recordings, and analytics.

05

Dedicated migration engineer

First 10 agencies get hands-on help.

Agency Margins

Same client. Same rate. Substantially higher margin in modelled volume scenarios.

Your charge to the client

€0.30/min

With Vapi

€0.25/min

Your cost (real, all-in + Stack Tax)

10–20%

Margin

With Audact

€0.12/min

Your cost (all-inclusive)

Higher margin

Margin

Ready to switch?

Drop your email. We’ll send you the migration kit and book a 30-minute call to plan your switch.

No credit card. EU hosting from day one.