IDnow is the DACH KYC standard for banking, insurance, gambling, and telco onboarding. Audact agents will trigger IDnow flows mid-call — biometric or video-ident — and chain the result into the call’s compliance receipt.

Regulated outbound (banking, insurance, gambling, telco contract activation) in DACH typically requires a KYC step the moment a customer agrees to a product. IDnow handles the verification — Video-Ident, AutoIdent, eID, biometric — under German BaFin and Geldwäschegesetz (GwG) rules. Audact will pass the structured identity payload to IDnow, receive back the verification result with audit evidence, and embed it inside the call’s tamper-evident evidence chain. Audact’s patent-pending biometric consent governance is designed to control how biometric consent is collected, audited, and revoked. Pairs with the planned Skribble integration for QES-signature workflows.