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Your AI agent made a binding offer last Tuesday

Voice AI that doesn't make promises your brand can't keep.

Real-time governance over pricing, messaging, and commercial commitments. Before the words leave the speaker. No regulation required — just good business.

44
Patent families filed
$8.3M
Air Canada chatbot ruling
Real-time
Pre-dispatch validation
0
Unauthorized commitments
0
Patent Families
0
EU Countries
0+
Patent Claims
0
Setup Fee
The problem

Your AI agent is making promises you don't know about.
Each one is legally binding.

Two failures kill voice AI deployments. One commercial. One legal. Both preventable — if the governance layer is part of the platform, not an afterthought.

Commercial

Your agent is giving away margin

Voice agents quote prices, promise discounts, and confirm transactions in real time. When the LLM hallucinates a 40% discount, it isn't a bug — it's a binding offer. Air Canada learned this in court. Your agency's clients are next.

€200–500Lost per missed booking when the agent gets pricing wrong
Legal

Every hallucination is a binding promise

Courts have ruled: if your AI says it, your company owns it. Unauthorized discounts, off-label claims, competitor mentions, scope creep beyond the agent's mandate — each one is a lawsuit waiting to happen.

$8.3MAir Canada chatbot ruling — and they only had text chat
Patent-pending technology

Real-time brand governance. Before the words leave the speaker.

Every response your AI agent generates passes through the Brand Governance Engine before reaching the caller. Pricing validated. Messaging approved. Commitments gated. In under 100 milliseconds.

01 —Primary moat

Brand Governance Engine

  • Pre-dispatch pricing validation — every response, every call
  • Discount authorization — no unauthorized percentage leaves the speaker
  • Approved messaging enforcement — agent stays on-script, every turn
  • Commercial commitment gating — no binding offers without approval
  • Scope-of-practice limits — agents stay in their lane
  • Incident reconstruction — full audio + decision context when you need it
Backed by 44 patent-pending families filed at UK IPO
02 —Included bonus

Also included: EU AI Act compliance engine

  • Article 50 disclosure on every call
  • Cryptographic evidence chain (SHA-256, RFC 3161)
  • Per-country policy engine (5 day-1: DE/NL/FR/AT/BE; 27 EU on v1.1 roadmap)
Included on every tier — no upsell
P1 · First EU AI Act-bound insurance

Audact Certified — The first AI liability insurance bound to EU AI Act compliance

ElevenLabs launched the first AI agent insurance in February 2026 (AIUC-1 certified, US-first). Audact Certified is different: we're the first program where your insurance premium depends on EU AI Act compliance, not just generic safety testing.

Audact
Certified
EU AI Act · 2026
Live verification

Five compliance signals, verified per call

Certification isn't a PDF in a drawer — it's a live, cryptographically verifiable state. Insurers can check it any time.

  • Article 50 disclosure
  • Per-country policy
  • Evidence chain
  • PII redaction
  • Brand governance

How it works

01Step

Your agent runs on Audact

Cryptographic compliance receipts generated per call. Article 50 disclosure, evidence chain, per-country policy, PII redaction — all active by default.

02Step

Audact Certified badge verifies live

Real-time check: Article 50 disclosure active, per-country policy engine matched, evidence chain unbroken, PII redaction verified, brand governance rules live.

03Step

Audact Certified is designed to unlock preferential premiums with EU insurers underwriting AI liability.

Certification produces a live, cryptographically verifiable compliance state. Lower liability risk means a structural basis for preferential premiums and shared commission with your agency.

Audact Certified Tier
Custom — talk to sales

Insurance commission structure shared with your agency at GA

Partner insurers
Insurer partnerships — announcing at GA

Status: certification program live Q3 2026. Insurance partnership shipping by GA.

Protected by Patent P20 (Model Identity Certification)
The gap

Retell, Vapi, Famulor — built without governance.
Your brand pays the price.

Three platforms every agency evaluates. None were built to control what the agent says. Here is what that costs you — named by vendor.

Last Thursday · Your client's first brand incident

Your client's voice agent promised a customer 40% off a premium service. The customer recorded the call. Your client wants to know: was it authorized? Can they honor it? What's the exposure?

Retell shows
A transcript. No pricing validation.
Vapi shows
Six vendor logs. No governance layer.
Famulor shows
A call recording. No decision context.
Audact shows
Full governance audit: the proposed price, the active policy, the override decision, and the corrected response — in 40 seconds.

Retell

Competitor

Great platform. No guardrails.

Zero governance

Zero pricing validation · Zero messaging control · No governance layer

Retell builds great voice infrastructure. But when your agent hallucinates a price, there is nothing in the stack to catch it. No pricing validation, no messaging control, no commercial commitment gating. The transcript shows what went wrong — after the damage is done.

Audact closes this

Full governance audit: proposed price, active policy, override decision, corrected response.

Vapi

Competitor

Beautiful API. No governance.

Six vendors, zero accountability

No brand governance · No decision context · BYOK = your problem

BYOK means six vendors, six contracts, and zero accountability for what the agent actually says. When the LLM promises a 40% discount through your Vapi-powered agent, which vendor do you call? The answer is: your lawyer.

Audact closes this

One platform. One governance layer. One audit trail.

fonio.ai

Competitor

4,000 users. No governance.

Scale without guardrails

No pricing validation · No brand governance · Zero patents

fonio.ai leads DACH with 4,000 customers. They built the traction — but not the governance. No pricing validation, no messaging enforcement, no commercial commitment gating. When your agent promises wrong at scale, scale becomes the problem.

Audact closes this

Their traction proves the market. Our governance protects it.

Famulor

Competitor

Strong SEO. No brand protection.

Content ≠ governance

No pricing validation · No messaging enforcement · Zero patents · Zero named customers

Famulor dominates German search for 'KI Telefonassistent'. That is a content achievement, not a governance one. Zero publicly named customers. No pricing validation, no messaging enforcement, no patents protecting what they claim to offer.

Audact closes this

EU hosting plus real-time governance — not one or the other.

Where they win

Retell has more production calls. Vapi has the best developer docs. Famulor has real DACH distribution today. We are honest about this — then we ship what they cannot match.

Comparison

Who actually governs
what your agent says?

The only voice AI platform with real-time brand governance built in — not bolted on.

Retell

  • Voice AI Platform
  • Pricing Validation
  • Messaging Enforcement
  • Commitment Gating
  • Incident Reconstruction
  • All-Inclusive Pricing
  • EU Data Residency
  • EU AI Act Compliance
  • 44 Patent Families

Vapi

  • Voice AI Platform
  • Pricing Validation
  • Messaging Enforcement
  • Commitment Gating
  • Incident Reconstruction
  • All-Inclusive Pricing
  • EU Data Residency
  • EU AI Act Compliance
  • 44 Patent Families

Synthflow

  • Voice AI Platform
  • Pricing Validation
  • Messaging Enforcement
  • Commitment Gating
  • Incident Reconstruction
  • All-Inclusive Pricing
  • EU Data ResidencyPartial
  • EU AI Act CompliancePartial
  • 44 Patent Families

Famulor

  • Voice AI Platform
  • Pricing Validation
  • Messaging Enforcement
  • Commitment Gating
  • Incident Reconstruction
  • All-Inclusive Pricing
  • EU Data ResidencyPartial
  • EU AI Act CompliancePartial
  • 44 Patent Families

Audact

  • Voice AI Platform
  • Pricing ValidationPatent-pending
  • Messaging EnforcementPatent-pending
  • Commitment GatingPatent-pending
  • Incident Reconstruction
  • All-Inclusive Pricing
  • EU Data Residency
  • EU AI Act CompliancePatent-pending
  • 44 Patent Families
How it works

One platform.
Everything included.

No BYOK. No vendor stitching. No config hell. Every piece of the voice AI stack — unified, compliant, deployed.

Your Numbers
Telnyx
STT
Deepgram
Audact Engine
Compliance + Brand
LLM
Claude · GPT-4o
TTS
ElevenLabs
Your Customer
EU · US · Global

Every call routed through Audact — validated, logged, and compliant before a single word reaches your customer.

Real-time

Real-time validation

Every AI response checked against compliance rules + brand policies before delivery.

SHA-256

Evidence chain

Cryptographic, tamper-proof proof of compliance for every interaction.

5 + 22

Per-country policy

5 day-1 jurisdictions (DE/NL/FR/AT/BE) with consent, quiet hours, DNC rules. 22 EU on v1.1 roadmap.

Patent-pending

Brand governance

Real-time control over pricing, messaging, tone, commercial commitments.

ROI

The math is simple.

Without governance
  • 500 calls/day
  • 2% hallucination rate = 10 bad calls
  • €300 avg loss per incident
€3,000/daylost
With Audact
  • 500 calls/day
  • 0 unauthorized commitments
  • €0,11/min overage on Agency Pro
€0/daybrand exposure
Annual impact
  • €1.1Mprevented losses
  • vs €25K annual Audact cost
  • 44x ROI
P1 · Unique · Patent-pending

AI Lineage Proof — cryptographic evidence from input to output

AI Lineage Proof [powered by the Evidence Chain] — when a customer disputes what your AI said, Audact generates a complete cryptographic chain: user input → STT transcription → LLM prompt → LLM response → compliance check decision → final utterance → TTS output. Every step signed with timestamp. Evidence at the same standard used in regulated industries today. Patent-protected architecture.

User Input
0x8a3f…91c4
Raw caller audio
STT
0x1e7b…d402
Transcription
LLM Prompt
0x9d56…ab18
System + context
LLM Response
0x4c22…6e7f
Candidate reply
Compliance
0xb108…2faa
Rules + governance
TTS Output
0x75e9…cc31
Final utterance

Every node signed with SHA-256 + RFC 3161 timestamp. Tamper-evident, regulator-ready, reproducible in 30 seconds.

Legal firm

Client disputes what was agreed in voice intake. Audact produces complete lineage in 30 seconds.

Medical practice

Patient claims AI gave wrong advice. Audact shows: STT output → compliance rules triggered → brand governance override → actual utterance spoken.

Financial advisor

FCA investigation. Audact proves every commitment the AI made and which compliance rules were active.

Protected by Patents P1 Inline Proxy, P2 Compliance Receipt, P5 Incident Reconstruction
Pricing

Pay for minutes. Compliance is included.

Telephony, STT, LLM, TTS, compliance, and brand governance — one per-minute price. No surprise vendor bills at month end.

Starter

Test and build

0.18/min

€0/mo · no credit card

  • 1 agent, 1 number
  • Article 50 disclosure
  • Evidence chain on every call
  • EU hosting (Frankfurt)
  • Community support · EN only
Start free

Growth

Recommended

Ship production agents

0.14/min

€199/mo platform fee

  • 5 agents, 10 numbers
  • Brand governance engine
  • Per-country policy packs (EU)
  • Webhook + REST + SDK access
  • Email support, 1 business day
Scan your deployment

Business

Scale across clients

0.12/min

€499/mo platform fee

  • 25 agents, 50 numbers
  • Custom voices and prompts
  • Audit exports for DPOs
  • SSO, RBAC, audit log
  • Priority support, 4-hour response
Contact sales

Enterprise

Custom

From €1,500/mo + €0.10/min · Dedicated tenancy · Custom data residency · Named CSM · Enterprise-grade uptime SLA

Talk to sales

All tiers include the patent-pending compliance and brand governance engines. No upsells. No “compliance pack” SKU.

Starter tier available in English only. German, French, Italian, Spanish and full Article 50 attestation require Growth or above.

Design partner program · Limited slots

Every day without governance
is a day your agent makes promises you can't keep.

Join the waitlist. Founder pricing locked for 12 months. Direct line to engineering. Your brand is too valuable to leave to an unsupervised LLM.

No credit card. EU hosting. Cancel anytime.

44
Patent families
$8.3M
Largest chatbot ruling
Real-time
Governance engine