Designed to let you switch
from Retell to Audact during your 90-day white-glove pilot.
Keep your phone numbers. Cut your invoices from four to one. Get EU compliance, brand governance, and agency margins that scale with volume — instead of the 10–20% you have today.
Sound familiar?
Hidden costs
$0.07/min advertised → $0.25–0.33/min real. STT, LLM, TTS, telephony, concurrency slots ($8/slot/mo), knowledge bases ($8/KB/mo) are all separate.
Phone number lock-in
Your numbers sit in Retell’s Twilio account — not yours. Forum confirms: ‘no option to move your Retell number to another platform.’
No EU servers
Four open forum threads. Zero answers. Every call routes through US infrastructure.
No white-label
You’re paying $300–600/mo for a wrapper just to hide Retell’s branding.
Legal exposure
Retell’s ToS includes a class-action waiver and jury trial waiver. Their legal team sees liability coming — they shifted it to you.
Invoice chaos
3–4 invoices per month. Reconcile STT, LLM, TTS, and telephony separately.
Retell vs. Audact
| Feature | Retell | Audact |
|---|---|---|
| EU Data Residency | ||
| Article 50 Compliance | ||
| Brand Governance | ||
| Evidence Chain | ||
| All-Inclusive Pricing | ||
| Native White-Label | ||
| Per-Second Billing | ||
| Phone Number Ownership | ||
| 44 Patents |
Migrate during your 90-day pilot. We do the work.
Prompt converter
Retell → Audact prompt format, automated.
Phone number porting guide
Per-country porting instructions and timelines.
Webhook mapping document
Map Retell webhooks to Audact events 1:1.
Bulk data export scripts
Export call logs, recordings, and analytics.
Dedicated migration engineer
First 10 agencies get hands-on help.
Same client. Same rate. Substantially higher margin in modelled volume scenarios.
Your charge to the client
€0.30/min
With Retell
€0.25/min
Your cost (real, all-in)
10–20%
Margin
With Audact
€0.12/min
Your cost (all-inclusive)
Higher margin
Margin
Ready to switch?
Drop your email. We’ll send you the migration kit and book a 30-minute call to plan your switch.
No credit card. EU hosting from day one.